MIKE

FAUDEL

Making complex AI
feel effortless

Making complex AI feel effortless

Microsoft Copilot Studio

Design owner for channels, publishing, and sharing in Copilot Studio, leading UX for integrating new communication platforms, defining end-to-end publishing flows, and building collaboration features that enable teams to deploy and distribute agents across channels.

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Monthly active Copilot users

33 M

YoY growth in active agents

15x

Microsoft Copilot Studio

View Case Study

Monthly active Copilot users

33 M

YoY growth in active agents

15x

Nuance Mix - Conversational AI Tooling Platform

Drove end-to-end feature design on an enterprise conversational AI platform used by 75% of Fortune 100 companies - translating complex NLP and voice capabilities into intuitive tools for developers and business users across healthcare, retail, and customer service.

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Monthly site visits

583k

Global chatbot market share

8.6%

Nuance Mix - Conversational AI Tooling Platform

Helped shape an enterprise-grade conversational AI tooling platform used by Fortune 500 companies to build and deploy voice and chat experiences across healthcare, retail, and customer service channels

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Monthly site visits

583k

Global chatbot market share

8.6%

Component Collections for Copilot Studio - Feature Design

Led design for one of Copilot Studio's most-requested features - a modular content-sharing system that unlocked enterprise scalability and opened new monetization pathways for ISVs.

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Monthly average users (public preview)

4,000+

Rank of feature request by top customers

Component Collections - Feature Design

Owned end-to-end design for Component Collections, a top-requested Copilot Studio feature that lets enterprise makers share and reuse bot components across agents and environments — reducing duplication and unblocking adoption for large organizations.

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Monthly average users (public preview)

327

Rank of feature request by top customers

Versioning and Workstreams for Nuance Mix - Feature Design

Designed an enterprise versioning system for Nuance Mix - translating complex version control concepts into an intuitive timeline interface accessible to both technical and non-technical users.

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Fortune 100 company usage

75%

Enterprise customers

15,000+

Versioning and Workstreams for Nuance Mix - Feature Design

Designed an enterprise versioning system for Nuance Mix - translating complex version control concepts into an intuitive timeline interface accessible to both technical and non-technical users.

View Case Study

Fortune 100 company usage

75%

Enterprise customers

15,000+

Experience

Product Designer

Microsoft, Copilot Studio

2023 - Present

Design owner for channels, publishing, and sharing on Copilot Studio, a platform with 33M+ active users across enterprise organizations globally. Led end-to-end design for publishing workflows, channel integrations, and Component Collections, the #2 most-requested feature in the backlog, now in public preview and projected to meaningfully increase MAU and revenue.

Product Designer

Microsoft, Copilot Studio

2023 - Present

Visual UX Designer

Nuance Communications

2020 - 2023

Designed for Mix, Nuance’s conversational AI tooling platform. Created solutions for multichannel, AI/NLP-driven enterprise products. Collaborated with engineers and researchers to translate complex AI technology into user-friendly tools and interfaces, driving adoption and usability across large organizations.

UX/UI Designer

Evolving Web

2019 - 2020

Partnered with dev teams to deliver responsive, accessible websites for high-profile clients including Princeton University and the Pierre Elliott Trudeau Foundation. Focused on user-centered design, prototyping, and improving overall design systems for scalability.