Leading the Channels & Publishing Experience:
Led design for adding WhatsApp, SharePoint, and Slack as copilot channels.

Own the Channels tab UX, including channel configuration, ensuring clarity and scalability across integrations and continuous improvements to the experience.

Design publishing workflows to support seamless deployment across platforms.

Owning Sharing & Collaboration:
Redesigned the Share experience (currently in public preview) to improve discoverability and user control.

Focused on permission models, link sharing, and contextual guidance for enterprise users. Lead ongoing additions of features and identify useful upgrades.

Component Collections (Private Preview):
Designed a highly-requested net new feature allowing for the ability to share agent contents between multiple agents within an environment or distributed to those outside of it, to reduce workload, ensure response consistency and expand availability.

Experience Architecture:
Mapped user journeys across copilot creation, training, deployment, and monitoring.

Defined key interaction patterns to contribute to a clear user story across all aspects and features of copilot ecosystem.

Security:
Partnered with PMs and engineers to triage all reported security bugs and act as point of contact for security concerns for the design team.

Evangelized importance of security from a design perspective through presentations on process and identifying risk

Cross-Functional Collaboration:
Worked closely with research, engineering and product management to design features vital to the business, while being substantiated with data.

Partnered with content designers to craft system messages that balance clarity and confidence.